Cancellations and Refunds Policy

Our Cancellations and Refunds Policy for Mapulator App on Android and iOS.

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Cancellation Policy

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Cancellation by the User:

You may cancel your subscription or request a refund for in-app purchases within trial days of purchase or as otherwise permitted by the app store provider (e.g., Google Play Store or Apple App Store). To initiate a cancellation, please follow the instructions provided by the respective app store provider.

Auto-Renewable Subscriptions:

If you have an auto-renewable subscription, you can cancel it by disabling the auto-renewal option at least trail days before the end of your current subscription period. Your subscription will remain active until the end of the current billing cycle.

Refund Policy

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Eligibility for Refunds:

We strive to ensure your satisfaction with our services. If you believe you are eligible for a refund, please contact our support team with a clear explanation of the issue. Refunds, if approved, will be processed within 7 business days.

App Store Purchases:

For purchases made through the Google Play Store, you should refer to Google’s refund policies. For purchases made through the Apple App Store, please consult Apple’s refund policies.

In-App Purchases:

Refund requests for in-app purchases will be handled in accordance with the policies of the app store provider (e.g., Google Play Store or Apple App Store).

Unauthorized Purchases:

If you believe there has been an unauthorized or fraudulent purchase, please contact us immediately for investigation and resolution.