Cancellation by the User:
You may cancel your subscription or request a refund for in-app purchases within trial days of purchase or as otherwise permitted by the app store provider (e.g., Google Play Store or Apple App Store). To initiate a cancellation, please follow the instructions provided by the respective app store provider.
If you have an auto-renewable subscription, you can cancel it by disabling the auto-renewal option at least trail days before the end of your current subscription period. Your subscription will remain active until the end of the current billing cycle.
Eligibility for Refunds:
We strive to ensure your satisfaction with our services. If you believe you are eligible for a refund, please contact our support team with a clear explanation of the issue.
App Store Purchases:
For purchases made through the Google Play Store, you should refer to Google’s refund policies. For purchases made through the Apple App Store, please consult Apple’s refund policies.
Refund requests for in-app purchases will be handled in accordance with the policies of the app store provider (e.g., Google Play Store or Apple App Store).
If you believe there has been an unauthorized or fraudulent purchase, please contact us immediately for investigation and resolution.