Cancellations and Refunds

Cancellations and Refunds Policy

Our Cancellations and Refunds Policy for Mapulator App on Android and iOS.

Cancellation Policy

Cancellation by the User:

You may cancel your subscription or request a refund for in-app purchases within trial days of purchase or as otherwise permitted by the app store provider (e.g., Google Play Store or Apple App Store). To initiate a cancellation, please follow the instructions provided by the respective app store provider.

Auto-Renewable Subscriptions:

If you have an auto-renewable subscription, you can cancel it by disabling the auto-renewal option at least trail days before the end of your current subscription period. Your subscription will remain active until the end of the current billing cycle.

Refund Policy

Eligibility for Refunds:

We strive to ensure your satisfaction with our services. If you believe you are eligible for a refund, please contact our support team with a clear explanation of the issue.

App Store Purchases:

For purchases made through the Google Play Store, you should refer to Google’s refund policies. For purchases made through the Apple App Store, please consult Apple’s refund policies.

In-App Purchases:

Refund requests for in-app purchases will be handled in accordance with the policies of the app store provider (e.g., Google Play Store or Apple App Store).

Unauthorized Purchases:

If you believe there has been an unauthorized or fraudulent purchase, please contact us immediately for investigation and resolution.

If you have any questions about our Cancellation and Refund policies, please contact us.